BlueStep is a technology company committed to improving
the quality of health care services. The BlueStep technology platform, a unique
combination of powerful hardware and configurable web services, was developed
to accomplish this objective. BlueStep HQ™ is a web-based human services
management application built on the BlueStep technology platform.
is the first fully automated health and human services application. HQ
automates and streamlines core business processes integrating resident
management, facility operations, marketing, customer service, complete resident
TAR/MAR/ADL charting, human resources, MDS processing, and other core
functions. Information is entered only once and automatically shared, depending
on security levels, enterprise wide in real time. Data is secure and available
24/7 from any Web browser and automatically backed up daily.
Manage and monitor the entire resident record electronically
- Demographic, medical, and
custom data - Data traditionally stored in a paper file is stored
electronically and securely in the HQ system. Resident demographic,
medical and even custom data is stored and retrieved quickly.
- Resident activities and
progress monitoring - HQ monitors resident and staff activities and
progress to ensure proper care and compliance. Employees and supervisors
are alerted by the system if proper care is not delivered.
- Residents, families, care
partners, etc. - The HQ database manages resident records, as well as
information about other interested parties such as family members,
doctors, consultants and others.
Secure Online Data
Collect and share data securely online
- Secure online family pages -
The HQ Family Connect™ Web page allows authorized family members and
responsible parties to access certain information about the resident via
the Internet. Information may be customized to include daily activities,
resident updates, care provided, photos, and more.
- Marketing - Skilled nursing
centers market and collect inquiry information online. The HQ system
includes a marketing database to track referring entities and leads from
inquiry through admission and discharge.
- Online applications and intake - Resident applications and intake data are completed at the center, or by
the resident’s family securely online. Combine inquiry, application,
demographic, and other data into one complete record.
- Website and e-mail integration - The HQ system can be used in combination with other BlueStep technology
including Website and e-mail integration. HQ and BlueStep technology
provide skilled nursing centers a complete management solution.
compliance- Permission-based security assures that staff
members see only those areas of the record they are authorized to see.
Health & Human
data specific to skilled nursing centers
- Daily DON Report - Provides
a record of all critical areas of the clinical and resident interaction
with the resident by the nursing and CNA staff such as: care plans,
incidents, medication exceptions, pressure ulcers, ADLs, TARs, and more.
Administration Report - A report of all critical areas of management
risk such as: case mix and census, staff and resident record exceptions, state
Medicaid submission tracking, PASSR tracking, consultants review reporting,
overdue facility repairs, resident incidents, and certain clinical
and medications functions - Automated nursing functions include: diabetic
testing, med pass, missing signature reminders, shift change reports, skin
checks, scheduled TARs, ulcer and wound treatments, and more.
- Resident charting for CNAs - Information recorded on resident charts
by CNAs populate MDS reports and have a large effect on
resident billing. Resident charting areas include: fully automated ADLs, nutrition,
resident restorative, social and activities, and more.
access - Physicians access BlueStep HQ to review and approve the
following: health history and physicals, physician's orders, TB tests,
discharge orders, incident reports, and more.
management - The disaster preparedness module provides the
requirements established by the US government for SNFs setting up a plan for
the transfer and care of residents for short-term and long-term events.
The life safety module covers all aspects of the facility including
building condition, water temperature, refrigerator temperatures, general
cleanliness, roof gutter cleaning, and potential health risks to the
resident or staff.
- State Medicaid
applications - State-approved Medicaid forms are automatically generated for
electronic submission. The system will not allow you to submit the form if
it is incomplete or if certain elements are outside of required
generation and submission - The HQ system gathers data directly
from resident records for MDS reporting. Missing or erroneous data is
displayed and can be corrected by the MDS coordinator.
Track staff members and human resource data
- Staff login and secure access -
Staff members have unique user accounts allowing access only to sections
in HQ granted by their security level. Give as much or little access to
each staff member as necessary.
- Staff productivity tools - The
productivity tools in the “My Office” section of HQ help staff members
fulfill their responsibilities efficiently and effectively. Staff members
view and manage task lists, secure communications, events and
- Staff Scheduling - Complete and
comprehensive staff scheduling tools allow for easy management and
customization to match current shifts. Staff members access the schedule
anywhere they have an Internet connection.
- Timecards - The HQ system
includes the ability to track employee timecards. Timecard data can be
exported for use in payroll or other financial applications.
Customized For Skilled
The system is customized to fit the organization
- Custom data reports - Real-time
data in HQ is viewed using custom queries and reports. Custom reporting
provides instant feedback to skilled nursing centers on current conditions
of operations and automatically generates resident reports in compliance
with federal, state and payer regulations.
by exception” reporting - Reports are generated on what was not
done rather than a list of what was done thereby providing management the
ability to focus on areas needing attention.
- Automated processes - Use the
HQ system to automate processes and repetitive tasks. Any data element in
HQ can be used to set off a “trigger” to add an item to a staff to-do list
or send an e-mail reminder making sure tasks are completed in a timely
- Custom forms and fields - All
data elements in HQ are fully customizable. Create custom electronic forms
matching traditional paper forms, and add and remove data forms and fields
to match the center’s needs. The BlueStep system is so easy we can quickly
make modifications to the system or train someone on staff to make
- Manage multiple locations - HQ
manages organizational hierarchies and multiple skilled nursing center
locations. Local care centers enter and view only data for their location
while data may also be viewed on a regional or organization-wide basis.